NBD’s global response team is committed to working around the clock to ensure that businesses return to operations in the shortest timeframe possible. Identifying the needs of the loss and implementing the best recovery methods available, ensures that there is minimal interruption of business operations. NBD technicians have the flexibility to work around existing production or operational schedules with specialists on call 24 hours per day, 7 days a week, 365 days a year.
NBD technicians have been thoroughly and properly trained to work in adverse conditions, under high-pressure circumstances, specializing in situations where damage has occurred as a result of any catastrophic event, including: fire, windstorm, hurricane, flood, heat, smoke, water, lightning, power surges, physical damage, or vandalism. NBD is a full service restoration and repair firm for machinery, electrical and electronic equipment, mechanical, hydraulic and pneumatic systems, and irreplaceable electronic, data, paper and film media.
After performing a Technical Assessment, NBD is able to provide options of replacement, restoration, and/or repair to the insured and the insurance company based upon the value of the equipment and extent of damage. Recovery processes can be facilitated both at the loss site and at NBD’s recovery facility, utilizing industry leading technologies, processes and procedures. NBD is trained in the restoration and repair of the following:
- Industrial Machinery
- Manufacturing Equipment
- HVAC Systems
- Air-Handling Units (AHU)
- Medical Equipment Production Equipment
- Electronic Equipment
- Computer Systems and Networks
- Recorded Media (Film, Tape, Disc, etc.)
- Data Media (Diskettes, Hard Drives, Optical Discs, etc.)
- Paper Files (Medical, Legal, Financial, etc.)
NBD has the ability to work with manufacturers to provide the proper parts and repairs required. In addition, re-certification of specific equipment is also available through NBD’s many partners in the industry. Inspection by the insured after each piece has gone through the restoration process ensures that expectations are met and everything is in working order. Additional services provided by NBD include; on site coordination with salvage companies, limited warranty on restored equipment, and coordination of storage of the items if the structure is not yet complete.